Privacy Policy

We may collect basic account details such as your name, email address, phone number, company name, and learning preferences when you register, contact us, or enroll in a course.

We may also collect course activity data, assessment progress, certificate records, support messages, and technical information such as browser type, device information, IP address, and site usage patterns.

We use your information to provide access to courses, manage training schedules, process enrollments, issue certificates, respond to inquiries, and improve the learning experience.

We may use contact information to send service updates, enrollment reminders, support responses, and relevant program information. You may opt out of non-essential marketing messages.

If you complete a certification or assessment, we may maintain records of your enrollment, completion status, scores, credential issue date, and verification status.

Public credential verification pages may display limited information needed to confirm that a certificate is valid, such as your name, credential title, and issue date.

We do not sell your personal information. We may share limited data with trusted service providers who help us operate the platform, deliver communications, process payments, host learning content, or provide support.

We may disclose information if required by law, to protect our rights, or to prevent misuse of our services.

We may use cookies and similar technologies to keep you signed in, remember preferences, understand site performance, and improve our content.

You can control cookies through your browser settings, but some platform features may not work correctly if cookies are disabled.

We keep personal information only as long as reasonably needed for the purposes described in this policy, including account management, certification verification, legal compliance, dispute resolution, and security.

Some credential and certification records may be retained for a longer period so learners and employers can verify completed credentials.

You may request access, correction, or deletion of your personal information, subject to applicable legal, operational, and certification record requirements.

You may also request that we stop sending non-essential communications by using unsubscribe options or contacting our support team.

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no online service can guarantee absolute security.

You are responsible for keeping your login credentials confidential and notifying us if you suspect unauthorized account access.

For privacy questions or requests, contact us at privacy@wiseqalam.com.

For questions about this policy, contact us at legal@wiseqalam.com.